Cancel Proton VPN

How to cancel Proton VPN

• Sign in to your Proton account at account.protonvpn.com.
• Open the sidebar and go to Subscription.
• Scroll to Cancel subscription and click Continue.
• Confirm your cancellation and follow any on-screen prompts.

After you cancel, your Proton VPN access will remain active for the rest of your paid term (if applicable), and you’ll either downgrade to the Free plan or lose access depending on your choice. If you choose to downgrade to Free, you’ll retain basic VPN features with the limitations of the Free tier.

Downgrading to Free vs. Canceling entirely

What happens when you downgrade to Free

• You keep your Proton account and can use Proton VPN with the Free plan limits.
• No further charges occur after the downgrade.
• You won’t have access to Plus/Advanced features that come with paid tiers.

What happens when you cancel entirely

• Your paid subscription ends, and Proton VPN services stop at the end of your current term.
• You won’t be billed again unless you renew or re-subscribe.
• Access to VPN services ends unless you re-enable a plan.

If you’re unsure which option best fits you, downgrading to Free is typically a safe, low-friction way to pause paid access without losing your account.

Refunds and billing considerations

• Credits: Proton uses credits as digital vouchers that can be applied toward subscriptions. If you have credits, they may influence how refunds or downgrades work.
• Refund eligibility: Refund rules depend on your region and the specific subscription plan. Review Proton’s billing terms or contact support for a precise answer.
• Gift cards and vouchers: If you paid with credits or a gift card, refunds may be applied back to the same source or handled differently per policy.

Here are common paths:

• Refund after cancellation: Some plans may qualify for a prorated refund. Others may not. Check your receipt and Proton’s refund policy.
• Continuing access during term: If you cancel mid-term, you usually retain access until the billing period ends.

If you’re unsure about refunds, it’s best to check the exact terms in your account’s Billing area or reach out to Proton Support for a definitive answer.

Common issues and how to fix them

• Issue: “Won’t let me cancel my subscription.” What to do: Double-check you’re signed in to the correct Proton VPN account. Ensure you’re going to the Subscription area and that you’ve followed all prompts. If it still won’t let you cancel, contact Support.
• Issue: Downgrading doesn’t update features. What to do: After downgrading, log out and back in to refresh your account status. If features don’t reflect the Free tier, confirm you’re on the Free plan in the Subscription page.
• Issue: Billing confusion with credits. What to do: Review the Credits section in Account and Billing to see how credits apply to future charges. If credits are not applying as expected, contact Support.

Quick comparison: Cancel vs Downgrade vs Keep paying

Step-by-step quick action guide

1. Sign in at account.protonvpn.com. 2) Open Subscription in the left-hand menu. 3) Click Cancel subscription and follow prompts. 4) If prompted, choose to downgrade to Free or cancel entirely. 5) Confirm cancellation and review confirmation email. 6) If you need a refund or have credits, check Billing or contact Support for a precise outcome.

What to do after cancellation

• Check your email for a confirmation from Proton VPN. Save it for reference.
• If you downgraded to Free, confirm you can still access Free plan features.
• If you canceled entirely, you’ll need to re-subscribe later if you want to resume VPN services.

If you’re managing multiple devices, remember that the cancellation affects your subscription across devices tied to your Proton account. You won’t be charged in the future, and existing access will be governed by your chosen option (Free or none).

Recommendations

• If you’re not using Proton VPN actively or want to pause costs, downgrading to Free is the simplest route, allows continued account access, and avoids future charges.
• If you’re sure you won’t need Proton VPN, cancel the subscription completely and review refunds carefully in your Billing area or by contacting Support.
• For questions about credits, vouchers, or region-specific refund eligibility, contact Proton Support directly. They can review your account, confirm eligibility, and adjust credits if needed.

In short, canceling Proton VPN is a straightforward process you can complete from your account’s Subscription settings. Decide whether to downgrade to Free or cancel entirely, review any refund implications, and reach out to Support if you encounter any hiccups. Nordpass autofill not working